Frequently asked questions
Frequently asked questions
Usefulness of AEDs
1. What is an Automated External Defibrillator (AED)?
An Automated External Defibrillator (AED) is a portable medical device designed to restore a normal heart rhythm in a person experiencing sudden cardiac arrest. It automatically analyzes the heart’s rhythm and delivers an electric shock if necessary.
2. Who can use an AED? Is specific training required?
Anyone can use an AED, even without prior training. The devices are designed to be user-friendly and provide clear voice instructions.
The Access AED Program
1. How can I apply to receive an AED?
Simply fill out this form.
2. What are the eligibility criteria to receive an AED through this program?
Generally, sites that receive an AED must meet criteria such as:
- Frequent public access
- No AED nearby
- High number of emergency service calls
3. What types of locations are prioritized for AED installation?
Priority locations include:
- High-traffic public spaces (sports centers, shopping malls, train stations, etc.)
- Facilities serving vulnerable populations (retirement homes, community centers, etc.)
- High-density housing (multi-unit dwellings)
4. Can schools and municipalities apply to the Access AED program?
No. A separate program already exists for municipalities. Schools are also excluded, as the Ministry of Education has provided specific funding to school service centers to equip schools that don’t already have AEDs.
5. How long will it take to receive a response to my application?
It is not possible to provide a specific timeframe. In some cases, it may take several months before you receive a final response. If your application is not selected for the next delivery wave, it may still be considered for the following one if it meets the program’s general criteria.
6. Are there any costs associated with obtaining an AED through this program?
No, AEDs are provided free of charge. However, maintenance (mainly replacing batteries and electrodes) is the responsibility of the recipients. For the model provided, batteries and electrodes typically need to be replaced every 4 years. Battery replacement costs about $150, and electrodes cost about $160.
7. Does the program provide support for AED installation and maintenance?
Installation arrangements can be made with the designated distributor.
8. What are my responsibilities if I am selected to receive an AED?
Recipients must agree to:
- Install the AED in an accessible location
- Maintain the device
- Register the AED in the provincial registry and update the information as needed
9. What is the lifespan of an AED and how should it be maintained?
An AED typically lasts 7 to 10 years. Maintenance includes replacing the battery and electrodes as recommended by the manufacturer.
10. What should I do if the AED malfunctions or has a technical issue?
If there is an issue, contact the AED distributor designated by the program. It is also advised to regularly check the device’s status indicator.
11. Are there legal obligations regarding AED ownership and maintenance in Quebec?
Currently, there is no law requiring institutions to own an AED, but the Jacques-de Champlain Foundation advocates for legislation to ensure public access to defibrillation.
12. How can I register my AED in the provincial AED registry?
The DEA-Québec app, available on the Apple Store and Google Play, allows you to register AEDs that are not already listed. This makes them accessible to app users and to emergency services during 911 calls.
If you receive an AED through the Access AED Québec program, it will be registered automatically.
13. Does the program offer training sessions on how to use AEDs?
No, but information may be obtained from the distributor.
14. What are the delivery timelines after an application is accepted?
AEDs will be delivered and installed between May and December 2025.
15. Is it mandatory to report AED use after an incident?
It is not mandatory, but strongly encouraged. Reporting helps the Foundation evaluate the effectiveness of the Access AED program.
16. If my application is denied, will I be notified?
Yes. In some cases, rejection notices may take several months to be sent out.
The Importance of AED Access
1. What are the benefits of having an AED in my facility or community?
- Increases survival rates in the event of cardiac arrest
- Improves safety in public places
- Demonstrates social responsibility and commitment to public health
2. How can I contribute to or support the AED deployment program?
You can promote the initiative within your network by sharing the link accesdea.com/en.
3. How is the program funded by the government and the Jacques-de Champlain Foundation?
The program is funded by a grant from the Government of Quebec and supported by the Jacques-de Champlain Foundation.
Using AEDs
1. What are the signs that someone needs an AED?
- Sudden collapse
- Loss of consciousness
- No response to touch or sound
- Abnormal or gasping breathing
- Recommendation from a 911 operator
2. Can an AED be used in any season, even outdoors in winter?
Absolutely. AEDs can be used in any season, even in the rain. However, unless installed in a special (insulated and heated) enclosure, AEDs cannot be installed outdoors.
3. How should an AED be stored to ensure it works properly in an emergency?
- Keep it in a visible and accessible location
- Regularly check the device’s status indicator
- Maintain an adequate temperature as recommended by the manufacturer
4. Can an AED cause injuries if used incorrectly?
No. AEDs analyze the heart rhythm and will only deliver a shock if needed.