Frequently asked questions
Usefulness of AEDs
1. What is an Automated External Defibrillator (AED)?
An Automated External Defibrillator (AED) is a portable medical device designed to restore a normal heart rhythm in a person experiencing sudden cardiac arrest. It automatically analyzes the heart’s rhythm and delivers an electric shock if necessary.
2. Who can use an AED? Is specific training required?
Anyone can use an AED, even without prior training. The devices are designed to be user-friendly and provide clear voice instructions.
The Access AED Program
1. What is the lifespan of an AED and how should it be maintained?
An AED typically lasts 7 to 10 years. Maintenance includes replacing the battery and electrodes as recommended by the manufacturer.
2. What should I do if the AED malfunctions or has a technical issue?
If there is an issue, contact the AED distributor designated by the program. It is also advised to regularly check the device’s status indicator.
3. Are there legal obligations regarding AED ownership and maintenance in Quebec?
Currently, there is no law requiring institutions to own an AED, but the Jacques-de Champlain Foundation advocates for legislation to ensure public access to defibrillation.
4. How can I register my AED in the provincial AED registry?
The DEA-Québec app, available on the Apple Store and Google Play, allows you to register AEDs that are not already listed. This makes them accessible to app users and to emergency services during 911 calls.
Organizations that receive an AED through the Accès DEA program are also required to register their device. To do so, simply complete the form available here (French only).
5. Does the program offer training sessions on how to use AEDs?
No, but training may be obtained from the distributor.
6. Is it mandatory to report AED use after an incident?
It is not mandatory, but strongly encouraged. Reporting helps the Foundation evaluate the effectiveness of the Access AED program.
The Importance of AED Access
1. What are the benefits of having an AED in my facility or community?
- Increases survival rates in the event of cardiac arrest
- Improves safety in public places
- Demonstrates social responsibility and commitment to public health
2. How can I contribute to or support the AED deployment program?
You can promote the initiative within your network by sharing the link accesdea.com/en.
3. How is the program funded by the government and the Jacques-de Champlain Foundation?
The program is funded by a grant from the Government of Quebec and supported by the Jacques-de Champlain Foundation.
Using AEDs
1. What are the signs that someone needs an AED?
- Sudden collapse
- Loss of consciousness
- No response to touch or sound
- Abnormal or gasping breathing
- Recommendation from a 911 operator
2. Can an AED be used in any season, even outdoors in winter?
Absolutely. AEDs can be used in any season, even in the rain. However, unless installed in a special (insulated and heated) enclosure, AEDs cannot be installed outdoors.
3. How should an AED be stored to ensure it works properly in an emergency?
- Keep it in a visible and accessible location
- Regularly check the device’s status indicator
- Maintain an adequate temperature as recommended by the manufacturer
4. Can an AED cause injuries if used incorrectly?
No. AEDs analyze the heart rhythm and will only deliver a shock if needed.

